SharePoint Support Overview
Our Sharepoint development company becomes part of your SharePoint environment to provide unprecedented 24×7 service. Our support includes activities to ensure your SharePoint environment availability at all times and manage tickets/queries related to the functioning of SharePoint sites/applications build on the SharePoint platform.
We provide remote web assistance to work with Clients for support. We manage issues/work requests we have verified, scheduled, and are in progress through an internal support portal site. We offer , sharepoint consulting service and conduct weekly meetings to discuss open tickets, review utilized hours and available resource capacity, prioritize ticket queues, and address any open issues or questions.