Vendor Procurement Workflow Automation for Retail Vendor (Australia)

NGenious Solutions automated vendor procurement workflows on ServiceNow, standardizing request intake, multi-level approvals, and task assignments. Centralized tracking enabled stakeholders to see status, bottlenecks, and pending actions in real time. Structured data capture improved consistency and supported reporting for compliance and operational control.

Results achieved:

• Faster vendor onboarding and procurement cycle times
• Greater transparency with real-time status tracking and ownership
• Improved auditability through standardized approvals and records