Implementation of Dynamic 365 Business Central on Cloud for Ecommerce & Retail

The client, a leading integrated player in the gold industry, operates seamlessly from refining to retailing, positioning itself as the country's premier refinery and a one-stop destination for all gold-related needs. However, their e-commerce sales and operations faced challenges with manual processes heavily reliant on Tally and MS Excel for daily accounting and reporting tasks. This lack of integration led to inefficiencies in managing accounts and revenue figures over time.

NGenious proposed a solution which entails:

• Implementing Dynamics 365 Business Central
• Eliminating manual transaction processing from the e-commerce portal
• Streamlining multiple reports about taxation and related regulations
• Generating reports via Business Central with a click of a button

Through this solution, the client achieved:

• Enhanced efficiency
• Significant cost savings
• Reduced peak resource allocation from 10 to just 2 personnel
• Effective management of finance and customer transactions

Partnering with NGenious Solutions brought about transformative changes, enabling the gold industry leader to overcome their challenges and streamline their operations.

Want to learn more about how this leading gold industry player transformed their operations? Download the full case study now!