ERP Modernization with Dynamics 365 Business Central (Webinar Highlights)

ERP modernization has moved beyond being a purely IT-led exercise. For many businesses, it is now tied directly to better visibility, stronger process control, more reliable reporting, and a more scalable foundation for growth.

That was the focus of our recent webinar, “Transform Your ERP Landscape with Dynamics 365 Business Central,” hosted by NGenious Solutions in association with Microsoft and Redington on 20 March 2026.

The 90-minute session combined practical discussion, a live demo, real-world use cases, audience poll responses, and live Q&A to help businesses evaluate their next step in ERP modernization

The webinar was moderated by Yukta Bhoneja and featured speakers from NGenious Solutions, including Mantri Banerjee, AVP MS Dynamics; Ashay Patkar, Delivery Manager; Shwet Shankar, Technical Consultant; and Protima Ghosh, Business Development Manager – National Sales.

From the beginning, the session was positioned as a practical business conversation rather than a generic product presentation, with attendees encouraged to ask questions throughout.

What the Webinar Covered

The session was built around the questions businesses are actively asking as they reassess their ERP environment. It covered why organizations are rethinking ERP now, the challenges created by legacy and accounting-led systems, what changes with Microsoft Dynamics 365 Business Central, two modernization paths, two practical use cases, Copilot AI in Business Central, a live demo, audience Q&A, and next steps.

What made the format especially relevant was that it addressed two distinct ERP journeys. One path focused on organizations moving from legacy ERP or accounting-led systems such as Tally. The other focused on businesses planning a NAV/Navision to Business Central transition.

That made the webinar relevant for companies at different stages of ERP maturity while keeping the discussion grounded in practical modernization decisions

Key Themes Discussed During the Session

A major focus of the webinar was how Business Central can bring together core business functions across finance, sales, service, supply chain, operations, project management, and reporting. The discussion connected ERP modernization to everyday business needs such as receivables and payables, bank reconciliation, purchasing control, inventory visibility, vendor management, production planning, warehouse operations, and reporting.

The session also explored why Business Central is increasingly being considered as a modern ERP platform, particularly for businesses looking for unified data, better process consistency, extensibility, Microsoft cloud backing, and a stronger long-term platform for growth.

Use Cases That Brought the Discussion to Life

One of the most valuable parts of the webinar was the use-case-led discussion, which brought the ERP modernization conversation closer to real business scenarios. The session included two practical examples, each aligned to a different modernization path.

Use Case 1: Packaging Manufacturer Improves Procurement, Inventory, and Costing Control

The first example featured a packaging manufacturing business that lacked centralized control over procurement and inventory, struggled with inaccurate costing, and had limited visibility into production. The solution involved implementing Dynamics 365 Business Central across finance, inventory, production, sales, and procurement, along with BOM management, costing, approvals, and dashboards. The outcome was stronger operational visibility, better costing and inventory control, improved reporting, and stronger governance.

Use Case 2: Modernizing Manufacturing Operations from NAV 2016 to Business Central

The second example focused on modernizing manufacturing operations from NAV 2016 to Business Central. In this case, the business was dealing with manual workarounds across manufacturing and inventory, delayed MIS and reporting, a heavy customization burden, and significant tax and compliance effort. The modernization path included discovery and fit-gap analysis, rationalizing older customizations, migrating data and key custom objects, automating MIS and tax-reporting workflows, and supporting adoption through testing and user training.

Download Case Studies

Together, these examples showed that ERP modernization is not just about replacing software. It is about simplifying complexity, improving visibility, strengthening governance, and creating a more scalable and maintainable business foundation.

A Cross-Industry Audience Joined the Conversation

The webinar also drew participation from a broad mix of industries. Participants represented sectors such as manufacturing, industrial businesses, services, technology, consulting, education, financial services, trade and distribution, health and wellness, and construction. The wider mix also suggested relevance among process-led sectors such as chemicals, industrial products, auto components, agri inputs, and pharma manufacturing.

That wider participation reinforced an important point: ERP modernization is no longer confined to one vertical. It is becoming a live business priority wherever organizations are looking for stronger controls, better reporting, improved visibility, and more consistent processes

What the Audience Poll Revealed

During the session, attendees were asked: “What best describes your current ERP environment?” The response options included Tally or accounting-led software, legacy or custom ERP, Dynamics NAV/Navision, and organizations exploring ERP modernization.

Even without overcomplicating the poll, the responses reflected exactly the audience the webinar was designed for: businesses approaching ERP from different starting points, but all actively engaging with the modernization conversation.

That mattered because it showed the discussion was landing with organizations that are evaluating change in practical terms, whether they are still operating on older systems, managing customized ERP environments, or exploring a more structured modernization path

Q&A Highlights from the Webinar

The live Q&A made it clear that attendees were thinking in practical, implementation-oriented terms. Questions came up around user licenses versus Team Member licenses, governance policy, automation of vendor and customer creation, and support for IoT integration.

These were meaningful questions because they moved the conversation beyond product awareness and into rollout planning, controls, workflow automation, and future-ready architecture. That is often the point where ERP discussions become more grounded and business-relevant

Copilot AI in Business Central

The webinar also included a dedicated segment on Copilot AI in Microsoft Dynamics 365 Business Central. Rather than treating AI as a broad trend, the discussion focused on practical ERP use cases such as asking questions about business data, analyzing lists with natural language, summarizing records faster, assisting with bank reconciliation and matching, generating item and product descriptions, and supporting sales and payables workflows.

This helped place AI in a more practical business context. Instead of sounding abstract, it showed how AI can support productivity and reduce friction in everyday ERP work

Key Takeaways

A few themes stood out clearly from the session:

• ERP modernization is increasingly being driven by business priorities such as visibility, governance, reporting, process efficiency, and scalability.
• Businesses are approaching modernization from different starting points, whether that means moving from a legacy or accounting-led setup or evolving from NAV/Navision to Business Central.
• The questions businesses are asking today are becoming more practical and implementation-focused, especially around licensing, governance, automation, and integrations.
• AI is entering the ERP discussion in a more business-relevant way, especially where it can improve everyday workflows and productivity.

Access the Webinar Resources

Want a recap of the key discussion themes, migration paths, use cases, and Copilot highlights covered during the session? Access the webinar deck and recording to revisit the session at your convenience.

• Download the Webinar Deck
• Watch the Webinar Recording

What’s Next for Businesses Evaluating ERP Modernization

For organizations currently operating on a legacy ERP, an accounting-led setup, or an older NAV/Navision environment, the next step is not just to compare software features. It is to evaluate the kind of ERP foundation the business needs for stronger controls, better reporting, smoother operations, and long-term agility.

That is where a more structured Business Central evaluation can help.

Whether you are exploring a move from legacy or custom ERP, Tally-type systems, or NAV/Navision, NGenious Solutions can help you assess the right next step based on your business goals.

Final Thoughts

What made this webinar valuable was its balance of strategy and practicality. It moved from business pain points to ERP capabilities, from modernization pathways to real-world use cases, and from AI possibilities to audience-led questions. Just as importantly, it brought together a relevant cross-section of businesses where ERP modernization is becoming a serious priority.

For organizations evaluating ERP modernization, legacy ERP to Business Central, or NAV to Business Central migration, the message was clear: this is no longer only about replacing software. It is about building a more connected, scalable, governed, and future-ready business foundation.