A prominent US pharmaceutical company, established in 1988, required robust administration support for its SQL database instance within the SharePoint Farm to ensure high availability of critical business applications used globally. With over 1000 employees, the company's SharePoint platform hosted essential line-of-business applications and an intranet accessed by users worldwide. The solution focused on three core areas: performance and health, security, and data growth. Through capacity planning, continuous monitoring, business continuity planning, and proactive security measures, the team maintained seamless operations. The result was uninterrupted application availability, improved performance, and a confident client, assured of 24/7 database and application support.