Managing Global Complaints Using Low Code Power Platform for the Manufacturing Industry

USA-based manufacturing powerhouse, spanning across 17 countries with 22 manufacturing sites, faced a critical challenge with its outdated SharePoint 2010 platform, laden with heavy customizations nearing end-of-life. They aspired to migrate to cloud.

NGenious proposed a solution which entails:

• Analyzing existing processes
• Implementing custom workflows with PowerApps and Power Automate for SharePoint Online
• Establishing seamless 2-way integration with Dynamics CRM

This solution achieved:

• Streamlined operations
• Improved productivity
• Ensured cross-device accessibility
• Low maintenance requirements

This transformation leveraged the power of Microsoft's extensive cloud capabilities, enabling the manufacturing powerhouse to overcome their challenges and position themselves for future success.

Want to learn more about how this manufacturing giant embraced digital transformation and migrated to the cloud? Download the full case study now!